I have been a virtual fan of Adoniya for sometime now – all the picture on CFG facebook page, made me wanna somehow get my son\’s first birthday cake from there. So I did go there in person to discuss the cake and to taste the pastries and food there too of course.
Anyways, skipped ordering anymore pastries and ordered the sandwich (pretty good corn sandwich) and paneer kathi roll (oil dripping and greasy but tasted ok) with great difficulty. By which i mean the biggest minus of the place is the service (or the lack of it!).
There were some 4 people who had no idea what they were doing or serving. They called upon each other interchangeably and after the nth time i got fed up and shut up and ate. No one knew whats the difference between a cold coffee and an irish coffee is. The strawberry iced teas had not a ting of strawberry flavor in it. But they argued it is. Communication was a big problem. They all seemed extremely lost (and tensed?) without the owner around. And we
also felt lost cos we cudnt discuss the cake without her around (although we went at a time after confirming with her) – its ok that there was no apology, but its bad when they say no contact number will be given or will not be contacted either.
Never went to a pastry shop and returned this unhappy. Anyway, who is losing customers in the end of the day? There are so many other cake designers so enthusiastic and eager to serve customers in the city today.
Whatever happened to customer is the king? Well yes social media can make or break a business, but in the end, reality matters, real customers matter
Ambiance – 3.5/5
Food – 2.5/5
Service – 1/5
Price – Around 100 bucks for a pastry
Will i go back again – i don think so
F1, 15th Avenue,
Off Harington Road
(opp to Shopper’s stop)
Chetpet, Chennai – 600031
Phone: 044 28360001
0 thoughts on “Cafe Adoniya – Chetpet, Chennai”
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